Terms & Conditions
Mindful Miracles
Terms & Conditions
Thank you for booking a Yoga/ Massage/ Little Wrigglers course with me. The following terms will form a legally binding agreement between you and me, so it is essential that you read and understand them. Choosing to continue with your booking shows that you agree and accept all of the following terms and conditions. If you have any queries or questions, please contact me ASAP.
About Mindful Miracles
My name is Kay, I am the founder and sole owner of Mindful Miracles. I have spent many years working with children, families and supporting others in the delivery of childcare, making my knowledge vast.
I have the following qualifications: Level 3 Early Years Educator, Level 3 Education & Training, Level 3 Certificate in Assessing Vocational Achievement, Baby Massage Instructor, Baby Yoga Instructor, Level 3 Team Leading & Management.
I run all of the classes across all venues: St Mary's Island & Wouldham.
About you
Classes are aimed at parents. Grandparents and siblings are welcome to come along also. I do ask that you inform me prior to the session if siblings are coming along.
To ensure you can participate in the classes safely, please let me know If you are currently pregnant. You should follow the advice of your health professional regarding undertaking exercise during pregnancy. After birth, you can generally take part in classes once you have had your 6+ week postnatal check (or between 6 and 12 weeks post-natal if you had a C-section). Again, please follow the advice of your health professional. Baby must have had their 6+ week health check in order to book onto the sessions.
Health & Safety
Mindful Miracles aims to provide a safe environment, whereby risk assessment is carried out frequently and reviewed regularly. However, in the class, parents and carers are responsible for the safety and supervision of their child/ children throughout the course.
Booking
You are required to read these Terms and Conditions in full and you will need to accept that you have done this during booking. Proceeding with your booking shows that you accept these Terms and Conditions. If you do attend without having read the T&C's, they will still apply.
Sessions
Please let me know if, for any reason, you are unable to attend any of the scheduled sessions as soon as you know, with enough notice as possible.
The class will commence at the scheduled time, however, if you are running late, please let me know, you are welcome to join in when you arrive. I will not be able to add on time at the end of the session to make up for any time that has been lost, though you will be able to follow the E-booklet at home if you have missed anything. I am happy to answer any questions and guide you.
Twins and Siblings
Please make me aware if you wish to bring more than one child with you to our class, including, their name, age and any special requirements. Please note, it is your responsibility to supervise any children in your care and ensure that they are kept close by during the session; for the safety of other babies. I am unable to carry out massage/ yoga on any other children that you bring along.
If siblings are not of an age or stage where they are able to sit next to you throughout the session and it could be unsafe for other babies, I reserve the right to refuse their entry into the session. This is not to cause offence or upset, but to make sure that babies booked onto the course are kept safe and happy. Unfortunately, I will not be able to offer a refund in this event.
Fees
Fees for the classes are set out on enquiry and confirmed to you when you make a booking. If there is a discount running and you forget to input this while making your booking, I am unable to refund you. Please ensure you double-check everything is correct before booking.
Cancellations
When you book a course, you are committing to the whole course or session date, and I am unfortunately unable to accept any cancellation of your booking. This is because you are reserving a space which could have been offered to another family and I may not be able to fill that space if you decide to cancel. Before placing your booking please check that you will be able to attend the whole course.
If baby has a contraindication, e.g. vaccination, fever, sickness; they may not be able to join in the session. Please contact me at your earliest convenience to make me aware of the situation, so that I can assess whether it is OK for you to attend with baby.
We will revisit moves throughout the sessions. With enough notice, I may be able to move you to another class to carry out the session, however, this is not guaranteed, is subject to there being space on another class and is at my sole discretion.
If classes need to be cancelled due to out-of-control factors (pandemic e.g. covid-19 or weather conditions) Sessions will move to an online platform.
Where there are adverse weather conditions, I will still try to run the session from your booked venue. If you are unable to make the class, I unfortunately will not be able to offer a refund.
Contraindications
Please ensure that you are aware of the contraindications and that you review these regularly to ensure that baby is fit to attend each session. If there is anything you are worried about please check with a Health Visitor or Doctor before carrying out massage.
If your baby does have any of these contra indications, please wait until the baby is well again before commencing massage:
Acute Infection
Fever
Sickness
Diarrea
Undiagnosed Lumps and Bumps
Contagious disease
Serious skin complaints
Inflammation
Recent Haemorrhage
Jaundice (currently)
Meningitis
Childhood Leukaemia
Brittle bones
Open sores and cuts
Any other conditions you are unsure about ,always check with HV or Doc
Massage may need to be avoided within 48 hours of routine injections. Please contact me to let me know if baby has their vaccinations within 48 hours of your session
If your baby cannot participate in Massage or Yoga due to a contraindication, you may still be able to attend and watch the session. I will try to move you to another day where possible, however, this is not guaranteed. You will be able to use your E-booklet to carry out moves at home.
Illness
If you or baby are suffering from an illness, I ask that you are mindful about attendance. NHS guidance will need to be followed and where there are highly contagious viruses/ diseases, such as chicken pox, sickness and diarrhoea, you may be asked not to attend the session until this has improved as per NHS guidance. If you or your baby have a slight cold, it is OK for you to attend as long as there is no fever and are generally otherwise well. Please contact me to make sure that attendance is suitable.
Photographs/ Video Photographs
Photographs will only be taken of you and your baby if you have given permission on the consultation form. Any photographs taken in the classes will be used for advertising and marketing purposes only. During classes, parents are permitted to take photographs only of their child, unless the other attendees give permission. Photographs or small videos taken in class must be for personal use only. Full-length videos are not permitted under any circumstances. Attendees are invited to join the FaceBook page where photographs may be posted.
Complaints
Since I am the sole owner of the company, if you have a complaint you would need to talk to me directly. I hope that we can resolve any issues over an informal chat. Please let me know if there are any concerns or issues that you have, I take my work very seriously and want to support you as much as I possibly can. Alternatively, my email is mymindfulmiracle@gmail.com.
Covid - 19 Policy
If you have Covid 19, please do not attend class. I will be following the current guidance, which requests that you stay at home for 3 days for those under 18 or 5 days for those over 18, following a positive test. Please make me aware if you do have Covid.
Your Health and Safety
Please make me aware of any concerns or health issues that you or your baby may have prior to your booking so that I can ensure the session is safe and plan for adaptations where necessary. Your Health and Safety are important to me and I will endeavour to ensure that I support you as much as possible, while maintaining a confidential and sensitive approach.
If you have any concerns, please raise them as soon as possible. You should only sign the form and take part in the classes if you are comfortable that any concerns have been resolved to your satisfaction. You know your body and your child better than anyone else so please make sure you listen to both during the class.
Please ensure you wear comfortable clothing and footwear to each class appropriate for exercise and remove any loose items such as jewellery. (Applicable only for Yoga classes)
Others’ health and safety
Your child’s health and safety is important to me and I will always be on hand to help. I ask that you supervise your child throughout the session and always remain responsible for their care and safety during the class. Please ensure that any equipment or toys you are using in class do not obstruct any other parents/children.
You agree and understand that you are solely responsible for the health and safety of the children you bring with you to each class.
You must also disclose any health issues, relevant medical history and medication that your child is on so that the sessions can be adapted to meet their needs.
Gift Vouchers
If you have purchased a gift voucher, you will be able to choose whether you would like this is electronically, or by post. If you choose to receive this by post, you will be required to pay for the postage of this.
On the voucher, there will be a code, which will need to be given by the bearer when they redeem their voucher. The bearer will be able to book their space on a course as long as there is a space available to book on their chosen course. Advance booking is essential and it is advised that booking is made ASAP to give the best chance of reserving a space on the course of their choosing.
There will be no refund given for any unused amount on the gift voucher. Any excess may be used towards sensory items or hampers. The bearer will need to contact Kay for advice around this.
Gift vouchers will expire 1 year after purchase. All other Terms and Conditions apply to the voucher.
Your personal information
Protecting your personal information and your child's information is vital to me and I will comply with all applicable law. I will use the personal information you provide to me to help you get the most out of your classes, provide you with the necessary support and process any payment.
I will only share your personal information with third parties where the law requires me to, for example, if there is a Safeguarding concern or there is a reportable accident.
My responsibility
I am not responsible to you for any loss or damage which we could not have reasonably foreseen, or for any loss or damage which is a result of you failing to comply with these terms.
Despite the care that I take in running classes, there are inevitably risks associated with taking part in any physical activity. I cannot accept responsibility for any loss or damage that you suffer whilst participating in our classes, unless you can show that this was as a result of a lack of care or other wrongdoing on my part.
The venues that I use for classes are not used exclusively by me, so I cannot guarantee the security of any property that you bring to the class with you. Please make sure that you put it in a safe place and keep any valuables in your possession at all times.
Nothing in these terms is intended to limit or exclude any legal rights that you may have, including your right to compensation if I provide poor service or if you are injured as a result of negligence.
Changes to these terms
I may update these terms from time to time and we will inform you of any changes via email. Any update will not affect any course you are already booked on but will take effect if you choose to continue with me after your current course.
Contraindications
